To start chatwoot extension:

1. Prepare and start the DocsGPT itself (load your documentation too) Follow our wiki (opens in a new tab) to start it and to ingest (opens in a new tab) data
2. Go to chatwoot, Navigate to your profile (bottom left), click on profile settings, scroll to the bottom and copy Access Token
3. Navigate to /extensions/chatwoot. Copy .env_sample and create .env file
4. Fill in the values

docsgpt_url=<docsgpt_api_url>
chatwoot_url=<chatwoot_url>
docsgpt_key=<openai_api_key or other llm key>
chatwoot_token=<from part 2>

4. start with flask run command

If you want for bot to stop responding to questions for a specific user or session just add label human-requested in your conversation

Optional (extra validation)

In app.py uncomment lines 12-13 and 71-75

in your .env file add:

account_id=(optional) 1

assignee_id=(optional) 1

Those are chatwoot values and will allow you to check if you are responding to correct widget and responding to questions assigned to specific user